Search found 2 matches
- 03 Oct 2024, 06:20
- Forum: System Update
- Topic: Factory Reset did not get rid of all user data
- Replies: 3
- Views: 1305

Re: Factory Reset did not get rid of all user data
Hello, Yes I follow all the instructions to install the TOS 5 properly with all the resetpossible. ANYWAY, I was able to fix my issue by copying all my data to other drive, format all HDD then reinsert them to the NAS and reinstall again the TOS 5. So good note : If you use the factory reset, it doe...
- 29 Sep 2024, 23:18
- Forum: System Update
- Topic: Factory Reset did not get rid of all user data
- Replies: 3
- Views: 1305

Factory Reset did not get rid of all user data
Hi eveybody, I'm asking here because it's been days since I tried to fix my issue. I have a TNAS : F5-221. My problem is that when I tried to update it from 4.2 to 5.1. it worked but get rid of all my user. I tried to create new user for my family and it always says : "user already exist",...